[Verbal JUdo & Lee Fjelstad]
Can Change the way you say things...
We have been around for over three decades providing the training for changing the way people think and speak during conflict. From the boardroom to the home and from customer service to supervision, we spend over 86% of our day communicating in some way.
CONFLICT IS INEVITABLE AND SUCCESS FAVORS THE PREPARED MIND
We teach how to speak and act professionally under pressure. People rarely think well during conflict. We train people how to use presence and words as tools rather than weapons, helping build bridges to success rather than burn them. Verbal Judo is the single best course in communicating effectively available today.
Working to modify and change behavior and not attitude gives us great power in getting what we need from other people under stressful conditions. We must sometimes think for others as they would think for themselves under better conditions. The success of the Tactical Communication program can be measured in keeping your people safe from the wrath of others, making them more professional under pressure and helping us all rethink the old statement about sticks and stones.
Pam Thompson, CEO - Verbal Judo Institute, Inc.